Community Manager

Key Responsibilities

The Community Manager at DOR drives gamers to share more of their gameplay, react more, and connect more strongly with each other.

DOR is building more than a simple video tool -- it's creating a community where gamers share their moments, react to each other, and build relationships.

The Community Manager works closest to users to directly build and manage the community's atmosphere, engagement, relationships, and return visit flow.

Products You'll Build

Key Metrics for the Community Squad

• Community user count
• Daily Retention / D7 / D30 Retention
• Feed watch time
• Engagement metrics: likes / comments / shares / saves
• Follow count / relationship formation metrics
• Notification click-through rate and return visit rate
• Connection density between creators and consumers
• Network effect metrics

The core goal is not to build many features, but to make more users come more often, react more, and connect more strongly.

How We Work

• DOR builds products that customers want, not products the CEO wants.
• We repeat problem definition, hypothesis, execution, measurement, and learning in short 1-2 week iterations.
• We make decisions based on data and user feedback, not gut feeling.
• POs don't just write documents -- they define problems and create results.
• We build fast, validate fast, and adjust direction fast.
• We obsessively focus on building a product users will love.

Qualifications

• Strong interest in and understanding of gaming, community, and social media
• Finds joy in directly communicating with users and building relationships
• Ability to learn fast and execute fast
• Ability to improve operational methods based on user feedback and data
• Ability to discover problems and connect them to action on your own
• Ability to connect user feedback to product and operational improvements

Preferred Qualifications

• Able to work in San Francisco, CA / United States
• Experience with community operations, social media management, or user communication
• Experience operating Discord, Instagram, TikTok, YouTube, X, or similar community/channel platforms
• Experience operating gaming communities, creator communities, or fan communities
• Experience discovering and managing early users and power users
• Experience planning and running events, challenges, or programs
• Experience with user interviews, VOC organization, or community research
• Basic English communication ability
• A gamer or someone with deep understanding of gaming culture

You'd Be a Great Fit If You Are...

• Someone who solves problems, not just organizes features
• Someone who likes people and reads user emotions and context well
• Someone interested in shaping community atmosphere and flow, not just responding to inquiries
• Someone interested in connecting operations to product growth
• Someone who enjoys an environment of rapid execution and improvement based on feedback
• Someone who finds fulfillment in discovering and nurturing great users and creators
• Someone who wants to build a community that connects gamers worldwide

What to Highlight in Your Resume

• Tell us what communities, channels, or user groups you've managed and what results you achieved.
• If you've planned and executed initiatives to increase user participation or engagement, please share.
• If you can explain results numerically (comments, participation rate, return visit rate, subscriber growth, active user count), please include them.
• If you've listened to user feedback and connected it to actual operational or product improvements, please share.
• Rather than listing work history and credentials, we'd love to see your motivation, thought process, actions, learnings, and outcomes.

Hiring Process

The entire hiring process is completed within 7 days. During intensive hiring periods, we'll reach out quickly at each stage.